Effective Date: July 10, 2026

Jeffries Heating & Air (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website, jeffriesheating.com.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you regarding your information.

1. Information We Collect

We may collect the following categories of information:

Information You Voluntarily Provide

  • Name
  • Phone number
  • Email address
  • Physical address
  • Service request details
  • Appointment information
  • Financing inquiry information
  • Communications with our customer service team
  • SMS communication preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Referral source
  • Pages visited
  • Time spent on pages
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Schedule appointments
  • Provide requested services
  • Respond to inquiries
  • Communicate about existing appointments
  • Send technician arrival notifications
  • Provide customer support
  • Process financing requests
  • Improve our website and customer experience
  • Send review requests
  • Deliver marketing communications when you have provided consent
  • Comply with legal obligations

3. SMS Communications

If you provide your mobile phone number and consent to receive SMS messages from Jeffries Heating & Air, you agree to receive text messages regarding:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Technician arrival notifications
  • Service updates
  • Customer support communications
  • Review requests
  • Promotional offers (where applicable and where consent has been provided)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information provided at the end of this Privacy Policy.

SMS consent is not a condition of purchasing any goods or services.

4. SMS Privacy Statement

Your mobile phone number and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

We may share your information only with trusted vendors and service providers necessary to operate our messaging platform, customer communication systems, appointment scheduling, or other business operations.

5. How We Share Information

We may share information with trusted third parties who help us operate our business, including:

  • Website hosting providers
  • Customer relationship management (CRM) providers
  • Appointment scheduling platforms
  • Payment processors
  • Financing providers
  • Email service providers
  • SMS messaging providers
  • Analytics providers
  • Advertising partners
  • Customer review platforms

These providers are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Measure advertising performance
  • Personalize user experiences

You may disable cookies through your browser settings; however, portions of the website may not function properly.

7. Analytics & Advertising

We may use third-party technologies including, but not limited to:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta Pixel
  • Microsoft Advertising
  • Call tracking services
  • Other advertising and analytics platforms

These services may use cookies and similar technologies to understand website usage and advertising performance.

You may opt out of personalized advertising through Google’s Ads Settings or your browser settings.

8. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

9. Your Privacy Choices

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information, where permitted by law
  • Opt out of marketing communications
  • Withdraw SMS consent by replying STOP

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to this website. The Effective Date above indicates when this Policy was last updated.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Jeffries Heating & Air

Website: jeffriesheating.com

Phone: (606) 303-2233

Email: [email protected]